Refund policy

At Jamband Junction, your satisfaction matters to us. If there’s an issue with your order, we’ll do our best to resolve it fairly and promptly.

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🪩 Made-to-Order Items

All of our products are made to order and printed specifically for you. For this reason, we do not accept returns or exchanges for the following:

• Incorrect size ordered

• Change of mind

• Buyer’s remorse

Please refer to our size charts and product descriptions before placing your order. We are not able to offer replacements or refunds for sizing or style preference issues once a product is printed.

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💔 Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect, please notify us within 7 days of delivery. We’ll review your request and offer a resolution, which may include a replacement at no cost or a full refund, depending on the situation.

To request a replacement or refund, email us at hello@jambandjunction.com and include the following:

• Your order number

• A clear photo showing the issue

• A brief description of the problem

We reserve the right to refuse a refund or replacement if the claim falls outside the stated policy period or is unsupported by documentation.

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📬 How to Contact Us

All return/refund inquiries must be sent to hello@jambandjunction.com. We typically respond within 1–2 business days.

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⚖️ Additional Notes

• This policy complies with Shopify’s guidelines and international consumer protection regulations.

• Jamband Junction reserves the right to update or modify this return policy at any time without prior notice.